Shipping and delivery charges

Free shipping for purchases over 3,000 yen (tax included)! If the purchase is less than 3,000 yen (tax included), a shipping fee of 200 yen will be charged.
(Excluding Okinawa, remote islands, and some areas)

■About shipping method
-Courier services (Yamato Transport and Sagawa Express)
-Japan Post Yu-Pack

Contact: yoler.jp@yolerhome.com [Contact now]

After the product has been shipped, the shipping company and shipping number will be

A shipping notification email will be sent to you.

Delivery delays may occur due to coronavirus.

 

Shipping company contact details

Delivery company

Tracking your parcel and requesting redelivery

Yamato Transport

Tracking Site

Request for redelivery

Change of date and time before delivery

Phone: (8:00-21:00)

0120-01-9625 (toll free)

0570-200-000

050-3786-3333

Sagawa Express

Tracking Site

Japan Post (Note 1 )

Tracking Site

Request for redelivery

Katolec (Note 1 )

Tracking Site

Phone: 043-424-3000 (9:00-20:00)

Yamato Home Convenience

Tracking Site

Phone: 0120-008-008 (toll free)

SG Moving

Tracking Site

Phone: 0120-808-011

(Note 1) The date and time of delivery cannot be changed prior to delivery.